Customer Experience Provider
About Us:
At Hank’s Handyman Services, we set the bar high. Our team takes pride in delivering Red Carpet-level service to every homeowner, every time. We’re a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you!
Position Overview:
We’re currently seeking Call Center Representatives to join our growing team. This is not a sales role, it’s about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need.
What You’ll Do:
Answer incoming calls and assist potential customers in a friendly and professional manner
Schedule appointments and provide information about our services
Accurately input data and customer details into our systems
Deliver consistent, high-quality customer experiences
Work collaboratively with teammates to support daily operations
What We’re Looking For:
Strong communication skills (verbal and written)
Excellent attention to detail
Prior experience in a call center or customer service environment preferred
A professional, upbeat phone presence
High energy, trainable, and positive attitude
Dependable, punctual, and strong work ethic
Preferred (but not required):
Experience with Service Titan
Proficiency with Microsoft Office (Word, Excel, Outlook)
Familiarity with Google Drive (Docs, Sheets, Forms)
Benefits:
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Ready to Apply?
We’d love to hear from you! Submit your resume and let us know why you’d be a great fit for Hank’s Handyman Services.