Office Manager

Anaheim, CA
Part Time to Full Time
Experienced
Office Manager
Luxury Bath Designs of Orange County
Orange County, CA
Job Type: Part-Time to Full-Time
Salary: Commensurate with experience and skills

Company Overview
Luxury Bath Designs of Orange County is a rapidly growing local leader in the home remodeling industry, specializing in high-quality bath design and renovation solutions. Our mission is simple: deliver premium products and exceptional service to homeowners in Orange County while enriching the lives of those we serve. We’re growing and looking for a highly organized, resourceful, and detail-oriented Office Manager to support our team and help drive continued growth.

Position Summary
This role is central to the successful operation of our business. The Office Manager ensures the office runs efficiently, manages day-to-day administrative and operational activities, supports HR functions, and provides exceptional customer service. This individual will serve as a key point of contact for staff, subcontractors, vendors, and customers, while also supporting the sales and marketing departments.

The ideal candidate has strong skills in office management, accounting, HR, and customer service, and thrives in a fast-paced, entrepreneurial environment.

Key Responsibilities
Office Management & Administration
  • Maintain overall office organization, systems, and efficiency.
  • Manage day-to-day administrative operations, including calendar management, correspondence, mail processing, and supplies.
  • Oversee subcontractor compliance (insurance, licenses, contracts, etc.).
  • Take and transcribe meeting minutes from internal meetings.
  • Prepare and submit reports, spreadsheets, and documentation for leadership.
Customer Service & Scheduling
  • Answer all incoming customer calls in a professional, courteous manner.
  • Schedule in-home consultations and service appointments for the sales and install teams.
  • Follow up on post-installation customer satisfaction and open issues.
  • Act as a liaison between customers, the sales team, and installers.
HR & Onboarding
  • Handle onboarding for new hires: welcome, orientation, documentation, and setup.
  • Maintain employee records, timesheets, and labor tracking.
  • Ensure compliance with HR policies and labor regulations.
  • Foster a positive, supportive office environment.
Accounting & Bookkeeping
  • Track and record labor hours and prepare weekly/monthly labor spreadsheets.
  • Manage and process sales commission reports and payroll inputs.
  • Deposit incoming checks, reconcile deposits, and maintain tracking logs.
  • Compile monthly sales tax sheets and ensure accuracy of tax calculations.
  • Assist with general bookkeeping and coordination with external accountant or bookkeeper.
  • Monitor A/R and assist with collections, if necessary.
Procurement & Order Management
  • Assist with ordering and tracking materials for jobs.
  • Confirm that all material orders are paid and received on time.
  • Coordinate with vendors and suppliers on deliveries and order issues.
Marketing Assistance
  • Support company events and marketing efforts as needed.
  • Assist in executing marketing campaigns and outreach (social media, mailers, etc.).
  • Support lead follow-up processes in collaboration with the sales team.

Qualifications
Required:
  • High School Diploma or equivalent.
  • Minimum of 1 year of office administrative experience in a fast-paced environment.
  • High proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Excellent verbal and written communication skills.
  • Strong multitasking, problem-solving, and organizational abilities.
  • Proven ability to manage sensitive and confidential information.
Preferred:
  • Associate’s Degree or higher in Business Administration, HR, or related field.
  • Experience in the home improvement or remodeling industry.
  • Familiarity with Team Design or similar project/CRM software.
  • Bookkeeping or accounting background.
  • Experience with HR software, onboarding systems, or payroll tools.

Personal Qualities & Competencies
  • Professional demeanor and reliable work ethic.
  • Detail-oriented with strong time management.
  • Calm under pressure; patient and composed with customers and team members.
  • Self-motivated and flexible; willing to go above and beyond.
  • Positive, solutions-focused attitude.

Work Environment & Physical Requirements
  • Professional office setting.
  • Regular use of computers, phones, and standard office equipment.
  • Light physical activity such as bending, lifting supplies, or moving small packages.

Why Join Us?
Luxury Bath Designs of Orange County is more than just a remodeling company—we’re a dedicated team that values excellence, integrity, and care for our customers. We offer:
  • A supportive team environment.
  • Opportunities for professional growth.
  • A chance to directly contribute to a growing business.

If you're looking for a meaningful position with room to grow in the home remodeling industry—and you're ready to take ownership of your role in a high-functioning team—we want to hear from you.

 
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