Project Coordinator - Home Remodeling

Remote
Full Time
Experienced

Job Title: Project Coordinator - Home Remodeling 

Job Type: Full-Time Permanent 

Location: Remote 

Pay Rate: $6.00/hour + Production Bonus 

Schedule: Monday – Friday | 8:30 AM – 5:00 PM Pacific time 

This role follows a full-time schedule and requires availability during Pacific Standard Time business hours. Flexibility may be required based on project timelines, customer needs, and installation schedules. 

About Us: 

We’re a family-owned and operated kitchen, bath, and flooring remodeling company located in Southern California. We’ve been in business for over 40 years and are looking for the right people to join our growing team. Our mission is to improve people’s lives by transforming their surroundings and providing a fun, hassle-free remodeling experience. 

Do you want to transform your career? Start here. 

Job Description: 

We are looking for a highly organized, customer-focused, and detail-oriented Project Coordinator to help manage and coordinate remodeling projects from start to finish. 

In this role, you will serve as one of the key points of contact between clients, installation teams, sales representatives, and internal departments to ensure projects move smoothly, timelines are met, and customers receive an excellent experience throughout their remodeling journey. 

If you enjoy decorating, design, organization, customer service, problem-solving, and the satisfaction of helping transform homes and improve lives, this role may be the perfect fit for you. You’ll play a major role in creating positive customer experiences that generate reviews, referrals, repeat business, and long-term client satisfaction. 

You will receive training and ongoing support and initially work closely with leadership to ensure successful onboarding and project execution. 

Key Responsibilities: 

Coordinate kitchen, bath, and flooring remodeling projects from beginning to completion 

  • Serve as the main point of contact and introduce yourself to clients as the Project Coordinator/Project Lead 

  • Schedule installation appointments with homeowners and installation teams 

  • Maintain consistent communication with clients regarding project updates, timelines, and expectations 

  • Order products and materials related to each remodeling project 

  • Manage project documentation and maintain accurate records 

  • Facilitate financing applications and required documentation 

  • Collect payments related to the project and submit them to the office accurately and on time 

  • Work closely with Sales, Installations, and Operations teams to ensure project success 

  • Proactively identify and resolve potential project issues before escalation 

  • Ensure a positive client experience that drives customer satisfaction, reviews, referrals, and repeat business 

  • Maintain organized workflows and timely follow-ups with customers and internal teams 

Ideal Candidate: 

We are looking for someone who is: 

  • Positive and enthusiastic 

  • Honest and dependable 

  • Loyal team player 

  • Customer-focused and empathetic 

  • Strong problem solver 

  • Organized and detail-oriented 

  • Motivated and goal-driven 

  • Confident and professional 

  • Adaptable and coachable 

  • Committed to continuous learning 

  • Strong communicator with a “can-do” attitude 

Qualifications: 

  • Excellent English communication skills (written and verbal) 

  • Background in construction, kitchen and bath remodeling, dispatch, logistics, or project coordination is a PLUS. 

  • Working in Architecture, Interior Design and project management industry is an ADVANTAGE. 

  • Ability to manage time effectively and prioritize multiple projects 

  • Strong customer service and people skills 

  • Problem-solving and negotiation skills 

  • Ability to perform in a fast-paced environment and manage stress effectively 

Benefits: 

  • Competitive hourly pay + production bonus 

  • Weekly Pay 

  • Health Stipend 

  • 1 Week Paid Vacation (After 1 calendar year) 

  • National Holiday Bonus 

  • Referral Bonus 

  • Contests and Spiffs 

  • Opportunities for Growth 

  • Continued Education & Training 

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