Call Experience Provider
Rowlett, TX
Full Time
Entry Level
CEP Job Post ($17.00-$19.00)
About Us:
At Hank’s Handyman Services, we set the bar high. Our team takes pride in delivering Red Carpet-level service to every homeowner, every time. We’re a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you!
Position Overview:
We’re currently seeking Call Center Representatives to join our growing team. This is not a sales role, it’s about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need.
What You’ll Do:
We’d love to hear from you! Submit your resume and let us know why you’d be a great fit for Hank’s Handyman Services.
About Us:
At Hank’s Handyman Services, we set the bar high. Our team takes pride in delivering Red Carpet-level service to every homeowner, every time. We’re a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you!
Position Overview:
We’re currently seeking Call Center Representatives to join our growing team. This is not a sales role, it’s about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need.
What You’ll Do:
- Answer incoming calls and assist potential customers in a friendly and professional manner
- Schedule appointments and provide information about our services
- Accurately input data and customer details into our systems
- Deliver consistent, high-quality customer experiences
- Work collaboratively with teammates to support daily operations
- Strong communication skills (verbal and written)
- Excellent attention to detail
- Prior experience in a call center or customer service environment preferred
- A professional, upbeat phone presence
- High energy, trainable, and positive attitude
- Dependable, punctual, and strong work ethic
- Experience with Service Titan
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Familiarity with Google Drive (Docs, Sheets, Forms)
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Paid Holidays
We’d love to hear from you! Submit your resume and let us know why you’d be a great fit for Hank’s Handyman Services.
Apply for this position
Required*