Campaign Operations Manager - PH
JOB TITLE: Campaign Operations Manager
JOB TYPE: Permanent Full-Time
ABOUT US:
We’re a family-owned and operated kitchen, bath, and flooring remodeling company located in Southern California. We’ve been in business for over 40 years and are looking for the right people to join our growing team! Our mission is to improve people’s lives by transforming their surroundings and providing a fun, hassle-free remodeling experience.
Do you want to transform your career? Start here.
JOB DESCRIPTION:
We are seeking a numbers-driven Campaign Operations Manager to own our internal marketing engine (SMS, Email, Newsletters, Internal Sales Campaigns, and more). We don’t manage by 'gut feeling'; we manage by Statistical Reality and Strategy. You will be responsible for the math of the client journey: calculating the exact volume of outreach needed to hit our lead generation targets.
IDEAL CANDIDATE:
Strong leadership and delegation skills
Strong auditing analysis skills – you catch missed items before launch
Reverse Engineer forecasts and results
Problem-solver under pressure
Find fixes instead of waiting for instructions
Experience in CRM management
Ability to motivate and manage staff effectively
Prior experience in team management
REQUIREMENTS:
2–4 years in Data-Driven Marketing Management or Operations
Strong written and verbal communication skills
Strong mathematical foundation (ability to forecast ROI/CPL on the fly).
Advanced experience in GoHighLevel (GHL) or similar high-volume lead management systems.
Resilience in high-pressure, data-driven environments.
RESPONSIBILITIES:
Lead the Routine: Facilitate weekly meetings with a pre-prepared dashboard of stats. No meeting starts without the numbers ready.
Audit & Verify: check and double check before launching campaigns to ensure correct messaging, audience, cadence, flow, etc
Reverse-Engineer Strategy: Develop campaign targets (SMS/Email/Voice) by working backward from goals.
Playbook Management: Own and strictly enforce "Campaign Playbooks." If the process changes, the Playbook is updated same-day.
Strategic Reporting: Provide weekly, monthly, and quarterly reports that offer actionable insights, not just raw data.
BENEFITS:
Weekly Pay
Health Stipend
1 Week Paid Vacation (After 1 calendar year)
National Holiday Bonus
Referral Bonus
Contests and Spiffs
Opportunities for Growth
Continued Education & Training
PAY STRUCTURE FOR CAMPAIGN MANAGER:
$8/hour + Incentive Commission (Overrides on Team Performance)
Quarterly Bonuses for hitting system targets