Job Title: Lead Retention Specialist – Home Improvement

Company: Empire Home Remodeling

Location: Southeastern Wisconsin

About Us:
Empire Home Remodeling is a trusted leader in windows, doors, roofing, and siding throughout Southeastern Wisconsin. We take pride in quality craftsmanship, integrity, and building long-term relationships with homeowners.

Position Overview:
We’re looking for an experienced Lead Renewal Specialist with a background in home improvement sales. This role focuses on reconnecting with previous homeowners and unclosed leads — helping them move forward with their remodeling projects.

Responsibilities:

• Reconnect with previous customers and leads who showed prior interest

• Rebuild interest and schedule qualified in-home appointments

• Maintain detailed follow-up notes and progress tracking

• Meet or exceed daily and weekly appointment goals

Qualifications:

• Experience in home improvement follow-up or sales required

• Strong communication and persuasion skills

• Goal-oriented, self-motivated, and dependable

• Knowledge of windows, doors, roofing, or siding preferred

• Proven ability to turn old leads into new business

What We Offer:

• Competitive base pay plus commission and performance bonuses

• Advancement opportunities in a growing company

• Supportive, team-based environment

• Paid training and steady, year-round work

How to Apply:
Submit your resume or a brief summary of your home improvement experience to [email protected].