Bath Concepts Independent Dealers

Call Center Outbound Dialer

Berlin, CT
Full Time
Entry Level

Job description

Company Description

Nu-Face Home Improvements, family-owned and operated for over 30 years, specializes in expert exterior remodeling in Connecticut. As a nationally ranked home remodeler by Qualified Remodeler Top 500, Nu-Face prides itself on high standards with 5-star Google reviews and an A+ Better Business Bureau rating. Our commitment to quality work and exceptional customer service has cemented our reputation in the industry.

Role Description

This is a full-time, on-site role located in Berlin, CT, for a Call Center Outbound Dialer. The Call Center Outbound Dialer will be responsible for making outbound calls to potential clients, providing information about our services, and scheduling appointments. Day-to-day tasks include managing call lists, logging call details, and following up on customer inquiries to ensure excellent customer service and support.

Qualifications
  • Excellent Customer Support, Customer Service, and Communication skills
  • Experience with Contact Centers
  • Proficient in Computer Literacy
  • Strong organizational and multitasking abilities
  • Ability to work independently and as part of a team
  • Previous experience in a similar role is a plus
  • High school diploma or equivalent
Pay is hourly for this position plus Bi-Weekly Performance Bonuses.
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