Customer Care Specialist

Lebanon, OH
Part Time to Full Time
Mid Level
Customer Care Specialist

Are you a people person with strong customer service skills? Bath Masters, a rapidly growing veteran owned and operated home improvement company with a stellar reputation, is looking for a Customer Care Specialist to join our team in Lebanon, Ohio!

Why Join Us?
Competitive pay: $16–$20/hour, based on experience and ability
Full-time or part-time options
Paid Time Off (PTO) for full-time employees
Be part of a team at a growing company with a great reputation

What We’re Looking For:
Previous customer service experience (required)
Excellent conversational and interpersonal skills
Strong typing ability and attention to detail
A positive attitude and commitment to providing top-notch customer care

Job Duties:
Maintain detailed records of customer interactions and transactions using our computerized systems.
Collaborate with other departments to address customer needs and improve service delivery.
Follow up with customers daily from start to finish to ensure an utterly fabulous client experience
Walk customers through each step of the process as needed

As a Customer Care Specialist, you’ll be the voice of Bath Masters, ensuring every customer has a seamless and positive experience with our company.

How to Apply:
Visit us online at www.thebathmasters.com to learn more about us. Send your resume and cover letter to [email protected] or call (937) 874-5235 for more details.

We can’t wait to meet you!

Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 20 – 40 per week

Benefits:
Paid time off
Paid sick time

Shift:
Day shift

Work Location: In person
 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*