Office Assistant / Lead Setter
Victorville, CA
Full Time
Experienced
Office Assistant / Lead Setter
Company: Prime JD Bathroom Remodel Express
Location: High Desert Area, California
Job Type: Full-Time
About Us
Prime JD Bathroom Remodel Express is a fast-growing bathroom remodeling company serving the High Desert area. We specialize in high-quality, efficient remodels and pride ourselves on excellent customer service and professionalism.
Position Overview
We are looking for a reliable and motivated Office Assistant / Lead Setter to support daily office operations and help generate and manage customer leads. This role is ideal for someone who is organized, detail-oriented, and comfortable handling inbound/outbound calls while maintaining a positive customer experience.
Key Responsibilities
- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on leads and set appointments
- Schedule and confirm in-home estimates for the sales team
- Maintain and update customer information in CRM or tracking systems
- Assist with general office administrative tasks (filing, emails, data entry)
- Coordinate with the sales team to ensure smooth appointment flow
- Provide excellent customer service and represent the company professionally
Qualifications
- Previous experience in office administration required
- Experience in sales calls or lead setting preferred
- Strong communication and phone skills
- Comfortable speaking with customers and handling objections
- Basic computer skills (email, spreadsheets, CRM systems a plus)
- Strong organizational and multitasking abilities
- Reliable, punctual, and self-motivated
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Performance bonuses for booked appointments/leads
- Opportunities for growth within the company
- Flexible scheduling (if applicable)
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