Experienced Call Center Team Lead - Springfield, NJ Location

Springfield, NJ
Full Time
Marketing Call Center Team Lead
Mid Level

Job Description Overview:
We are seeking a motivated and detail-oriented Team Lead to join our dynamic marketing team. The ideal candidate will support various marketing initiatives and contribute to the development and execution of marketing strategies. This role is perfect for someone looking to gain hands-on experience in a fast-paced environment while enhancing their skills in customer service and marketing.

Responsibilities
- Managing a call team to arrange the sales team schedules, track succesful campaigns, keep crm updated with results for reporting.
- Assist in the creation and implementation of marketing campaigns across various channels including email and social media.
- Collaborate with the team to develop engaging clientele responses via phone, text and email.
- Provide exceptional customer service via phone, email and text to our prospective clients.
- Participate in generating innovative ideas for marketing initiatives.

Experience
- Previous experience or coursework in marketing, customer service, or a related field is preferred.
- Customer service via phone is needed.
- Proficiency in or similar data entry management systems is desirable.
- Excellent research skills with attention to detail and ability to analyze data effectively.
- A proactive attitude with the ability to work independently as well as collaboratively within a team.

If you are eager to learn and grow within the field of marketing while contributing your skills to a vibrant team, we encourage you to apply for this exciting opportunity.

Please provide a resume with up to date contact information with PHONE NUMBER and EMAIL.

Job Types: Full-time- 40 hours per week

Schedule:

  • 9-4 Monday - Thursday
  • 9-5  Tuesday - Friday 
  • 9-1 Saturday

Application Question(s):

  • Ability to work in the office daily

Work Location: In person

    

   

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