Job Title: Administrative Assistant
Job Type: Full-Time
Company: Hobbs Home Improvements
Location: Lorain, OH
Pay: $20/hour
Schedule:
Monday to Friday: 9:00 AM – 5:00 PM (On-site)

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About the Role:
Hobbs Home Improvements is growing at an impressive pace and is looking for a dependable, full-time Administrative Assistant to keep our operations running smoothly. This is a hands-on role that requires excellent organizational and communication skills. You’ll be the go-to person in the office and play a key role in customer service, job coordination, and administrative support.

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Responsibilities:

• Manage day-to-day administrative duties
• Be on-site at our office to accept and manage deliveries
• Sign off on warehouse deliveries and coordinate delivery logistics
• Take inbound customer calls and make outbound calls to set appointments for in-home consultations with our sales team
• Follow up on customer inquiries and track new project leads
• Perform follow-up calls/emails on open leads and pending estimates
• Answer phones and respond professionally to customer inquiries
• Organize and maintain job records and documentation
• Take inventory of office and job site materials
• Handle all material ordering and supply tracking
• Input job information into Google Drive and other internal systems
• Use our CRM software to manage customer data and scheduling
• Perform office clerical work and respond to emails in a timely, professional manner
• Keep the office tidy and organized
• Assist with any other administrative tasks as needed

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Requirements:

• Strong computer skills and high comfort level with technology (must be tech-savvy)
• Proficient in Microsoft Word and Excel
• Experience using CRM databases
• Excellent organizational and multitasking abilities
• Professional communication skills, both written and verbal
• Reliable and punctual
• Ability to work independently and manage time effectively
• Must have reliable transportation
• Must be willing to undergo a drug and background check
• Previous office administration or customer service experience is a plus
• Experience in a call center or customer-facing role is required

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Apply today to become a key part of our growing team at Hobbs Home Improvements!